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Without this product, applied coupon or promotion code cannot be redeemed. Are you sure to remove this product? Tick this box to proceed to Samsung. Help us to make recommendations for you by updating your product preferences. Note: This help content is only applicable to the product purchased from Indian retailers. If you require help for the products purchased from US , Kindly visit Samsung US support section and for other countries, kindly contact your local Samsung Subsidiary.

Before continuing, it's worth taking the time to examine what is hot, and what is not. Your phone under normal use should not be hot. If it is, you have a problem. However, don't interpret warm as hot. A slightly warmer feel after playing a game for 15 minutes is normal. But if your phone displays an overheating alert, or you find the device is surprisingly hot to the touch, then you should investigate. But If your Samsung phone is still overheating, it's probably due to other causes. Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version.

To update your mobile device's software, follow these steps:. One of the main reason of phone overheating is apps running in background. You can put your apps to sleep, and it all depends on how often you use the apps. Navigate to and open Settings , and then tap Battery and device care. Tap Battery , and then tap Background usage limits. The following settings will be available:. Tap the switch to turn this on. Sleeping apps: Shows you all apps that are currently sleeping but may run in the background if you start to use them again. To remove apps, tap More options the three vertical dots , and then tap Remove apps.

Select the app s you want to delete, and then tap Remove. Deep sleeping apps: Shows you all apps that will never run in the background. They'll only work when you open them. How to use Device Care. Too many applications installed in device may result in device heating since their corresponding process will keep on running in background.

It is advised to uninstall un-necessary apps if not using them. If you are not using any system applications, disable them. How to remove or disable embedded apps. One of the most common reasons for heating up of device during charging is their continuous use. If you continue to use your smartphone while it is being charged, it will generate more heat causing the temperature to rise. One of reason for phone heating is fast charging. This is how fast charging works - the charger and the battery of your phone heat up beyond normal levels due to a trick that's used to charge the battery faster.

This is completely normal, however it can occasionally get too hot to touch. When your device is kept on bed or sofa while it is charging, the heat dissipation is slow and the temperature rises quickly. It is recommended that your charge your phone in a cooler environment such as on a desk. You can switch each of these off by pulling down the drop down menu and tapping the relevant icon.

Lower your brightness setting by pulling down the notifications menu and using the slider to adjust the brightness. You shouldn't need full brightness unless you are outside in direct sunlight. One reason your phone could be overheating might be due to one or more buggy apps.

Perhaps you've installed a new app that doesn't run well with your phone. Maybe an app you use regularly has been updated and the new version is causing the overheat. As soon as the app is uninstalled, restart your phone, and wait a few minutes before checking it again. If the phone is still hot, try a different solution below. To find out if apps are the problem or not, boot your device into Safe Mode. In safe mode, all downloaded applications do not work - those that were installed after purchase. Only system applications work - those that were installed at the factory.

How to Boot in Safe mode. While you are using the device, errors accumulate in the operating system, which interfere with the normal operation of the device and increase power consumption. To fix them, do a data reset. A reset removes all files and applications from memory, and with them errors. For normal operation of the device, do a reset every six months and after updating the firmware. How to perform a factory reset. If you have tried the suggestions above and your device has not cooled down, please contact Samsung Support for further solution. How to use the Samsung Members app If you're experiencing unusual behaviour unusual battery drain or heating on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.

This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Samsung Search Cart Open Menu. Mobile Back to 1 Depth Menu. Galaxy S21 Ultra 5G Learn more. Back to 1 Depth Menu. Television Sound Devices. Home Appliances. The curve in a new dimension Learn more. Business Display Solution. The Wall. Digital flipchart Learn more. Best Buy Days. Overview Television by Size Television by Features.

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Move to wish list. Privacy Policy I have read and agree to the Samsung. Check Preferences Help us to make recommendations for you by updating your product preferences. What are you looking for? Suggested Searches. No Suggestions. Search History Clear All. Related Searches. Matched Contents. Galaxy phone is heating up, is this normal? Last Update date : Jul Why Is Your Phone Overheating? You've probably already closed a few apps or restarted your device to troubleshoot.

Following reasons will lead to heat the phone. What to do if phone overheats. Latest Firmware Click to Expand. To update your mobile device's software, follow these steps: Step 1. Step 2. Tap on Download and install. Step 3. Follow the on-screen instructions. On the subject: how to update the software on your device. Prevent selected Apps from running in the background Click to Expand. Note: It is recommended not to use third party applications for cleaning RAM and storage etc, as it will enhance the background activities and increase the device heat.

You can optimize your battery usage and improve the performance of your mobile device by using Battery and device care Device care or Device maintenance. The Device care tools let you prolong your battery life , clear you r storage and clean your memory. On the subject: How to use Device Care. Delete un-necessary applications Click to Expand.

Disable those applications that you are not using If you are not using any system applications, disable them. On the subject: How to remove or disable embedded apps. Using your phone while it's charging Click to Expand. It is recommended that you not use your phone while charging.

Fast Charging Click to Expand. Don't Charge phone in the places where heat dissipation is poor Click to Expand. Decrease display brightness Click to Expand. On the subject: How to adjust brightness on Samsung Mobile Device? Automatic app updates are useful, but sometimes they cause problems like this.

You have two solutions: Uninstall the app in question Check for an update As soon as the app is uninstalled, restart your phone, and wait a few minutes before checking it again. Test your device in Safe Mode To find out if apps are the problem or not, boot your device into Safe Mode. If your device is still heating in safe mode, try other tips. On the subject: How to Boot in Safe mode. Reset data Click to Expand. On the subject: How to perform a factory reset. Learn more. Yes No.

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Hot video chat and then

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